Unless otherwise agreed to by ETI in writing, all orders must be paid in full before shipping. All business checks and/or personal checks require a minimum of 5 business days for clearance before orders will ship. Accounts that are past terms are subject to an interest charge of 1.5% per month. As a result of nonpayment or partial payment of invoice, including but not limited to attorney’s fees, collection fees, any court costs will be paid by the BUYER. All NSF checks returned will be charged a minimum service fee of $30.00 and all other remedies allowed by Florida law. The jurisdictions of any and all legal proceedings are in Dade County, Florida. Florida law governs the interpretation and enforcement of this contract.
CUSTOM ORDER POLICY:
A custom order is defined as; any product manufactured specifically for the customer and not in stock. Terms for custom orders require a deposit of 50% with the balance paid before product is shipped or picked up. Cancellation of custom goods will result in loss of deposit.
ETI warrants to the original owner that our products are free of defects in material and workmanship for a period of one year from the date of purchase. Defects are limited to a result of the manufacturing process. This warranty does not imply, or express coverage from any damage to tents as a result of wear and tear or acts of nature. Excluded as well are pin holes, punctures or abrasions which can occur during shipping, storage and handling. This warranty is valid to the original purchaser only and is not transferable. Items found to have a manufacturing type defect will be replaced or repaired at ETI’s discretion at no cost to the customer. The customer is responsible for shipping charges, duties, fees of any kind, if applicable.
ETI has no knowledge of applicable building or tent permitting in your area. It is the responsibility of the BUYER to check with the appropriate authorities to obtain proper approvals, permits, etc. prior to installation.
LIMITS OF LIABILITY:
ETI has no control over the ultimate use or methods of installation of our products. ETI assumes no liability for any financial loss, damage, injuries or loss of life. ETI will not be responsible for expenses or loss of income of any kind, arising out of the use of our products. ETI makes no claims, expressed or implied, concerning use of all ETI’s products. ETI shall not be responsible for any incidental damages, exemplary damages or special damages.
When requesting permission to return an order, Buyer will provide ETI with the invoice number and reason for return. If the return is agreed to, ETI will issue a Return Goods Authorization. Return authorizations do not imply automatic credit. A 30% restocking fee will be applicable for all approved returns. Returns should be carefully packaged and shipped prepaid, with the Return Authorizations number displayed on the shipping label. ETI reserves the right to refuse returned items that are soiled, wet, abused, or damaged in shipping. Merchandise must be returned new, unused condition.